Privacy Policy
How Safra protects customer, chef, order, and payment information.
Privacy Policy
Information collected
Safra may collect account details, contact information, order records, chef profile data, dish listings, payment references, reviews, and support messages.
How data is used
Data is used to operate accounts, process orders, improve recommendations, manage payments, verify chefs, provide support, and protect the marketplace.
Payment data
Payment processing is handled through supported gateway providers. Sensitive card or payment details should be handled by the payment provider, not stored directly in the frontend.
Sharing
Relevant order information may be shared between customers, chefs, admins, delivery partners, or payment providers only as needed for service delivery.
Security and retention
Safra should use reasonable security practices and retain information only as needed for operations, compliance, support, and dispute handling.
User rights
Users may request correction, update, or deletion of account information subject to legal, payment, and dispute retention requirements.