Safra
Frequently Asked Questions
Common questions about ordering, payments, delivery, pickup, and chef verification.
Frequently Asked Questions
How do customers place orders?
Customers browse chefs or dishes, choose a meal, select date/time, choose delivery or pickup, and confirm payment or manual order details.
Can chefs join without admin approval?
Yes. Chefs can register openly and go live immediately. Optional verification can later be reviewed by admin.
What payment gateways are planned?
Moyasar is preferred for Saudi Arabia. Stripe, PayPal, and manual/offline payment can be enabled where supported.
Does Safra support Arabic?
Yes. The frontend supports English and Arabic routes with RTL-ready design.
How are ratings handled?
Customers can review completed orders and ratings help improve trust, ranking, and chef visibility.